OralOnly LLC DBA Panel Route Diagnostics — Terms of Service

Effective Date: September 23, 2026

These Terms of Service ("Terms") govern your use of the website, services, communications, and other offerings provided by Panel Route Diagnostics, a DBA of OralOnly LLC ("Panel Route Diagnostics," "we," "our," or "us").

By using our website or services, you agree to these Terms.

1. Services

Panel Route Diagnostics provides diagnostic testing and related services. Information provided through our website or communications is intended to support the delivery of our services and should not be considered a substitute for professional medical advice, diagnosis, or treatment where applicable.

2. SMS and Messaging Program

If you provide your mobile phone number and separately opt in to receive text messages from Panel Route Diagnostics, you agree to receive SMS messages related to your inquiries, appointments, services, reminders, updates, and other communications you have requested or authorized.

Message frequency may vary depending on your interactions with us.

Message and data rates may apply depending on your mobile carrier and mobile plan.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you may receive one final message confirming your unsubscribe request. After that, you will no longer receive SMS messages from us unless you provide consent again.

For help, reply HELP to any message or contact Panel Route Diagnostics through the contact information provided on our website.

3. SMS Consent

By checking the SMS consent checkbox and submitting a form that contains SMS consent language, you confirm that you are voluntarily providing consent to receive text messages from Panel Route Diagnostics at the mobile number you provide.

The SMS consent checkbox is optional and is not preselected.

Your consent to receive text messages is not required to purchase goods or services.

4. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by factors outside our control, including mobile network availability, carrier filtering, device settings, and other technical conditions.

5. Acceptable Use

You agree not to use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not interfere with the operation or security of our website or attempt to gain unauthorized access to our systems or information.

6. Privacy

Our collection and use of personal information is described in our Privacy Policy.

7. Changes to These Terms

We may update these Terms of Service from time to time. Updated Terms will be posted on this page with a revised effective date.

8. Contact Information

If you have questions about these Terms of Service, our services, or our SMS program, please contact Panel Route Diagnostics through the contact information provided on our website.

OralOnly LLC DBA Panel Route Diagnostics Email: support@panelroute.com

Healthcare providers and businesses that create an account on our platform are also bound by our Platform Terms of Service.